What is the Tenant Risk Index?

Transform tenant intelligence into portfolio performance.
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The Invisible Crisis in Commercial Real Estate

Every day, property managers and asset owners fly blind. They manage millions in rental income without knowing which tenants are struggling, which are planning to leave, or which need attention. By the time a tenant stops paying rent or announces they won't renew, it's already too late.

This isn't just inefficiency—it's a massive, preventable crisis.

77% of asset managers only react after delinquency hits. They watch helplessly as a 10% occupancy drop erases 30% of their asset value. Meanwhile, 69% of tenants never even interact with their property managers before making the decision to leave. The cost of replacing a tenant is 3x higher than retaining them, yet the industry continues to operate on spreadsheets, memory, and hope.

TRI Process

The future of commercial real estate isn't about having more data. It's about having the right intelligence at the right time. That's what TRI delivers.

Data Trapped in Silos

Today's tenant intelligence lives in fragments:

  • Static rent rolls that hide upcoming risks
  • Critical signals buried in online reviews, job postings, and financial data that no one monitors
  • Valuable tenant insights trapped in someone's head, never shared across teams
  • CRMs that go unused, missing the subtle signs of tenant distress

The result? Decisions driven by gut feel instead of data. Surprises that could have been predicted. Value destruction that could have been prevented.

Intelligence, Not Information

The Tenant Risk Index (TRI) transforms how commercial real estate understands tenant health. We believe that 75% of tenant turnover is predictable—if you know where to look.

We monitor 50+ real-time signals across every tenant:

  • Employment trends and hiring freezes
  • Customer reviews and foot traffic patterns
  • Financial health indicators
  • Market dynamics and competitive pressures

Our proprietary scoring engine turns these signals into actionable intelligence, predicting which tenants won't renew 6-9 months before they leave. With 80%+ accuracy, we give property teams the time they need to intervene, support struggling tenants, and protect their NOI.

How We Do It

We turn signals into foresight:

  1. Business Health Monitoring - Track the vital signs of tenant stability
  2. Performance Analytics - Spot growth or decline before it impacts rent
  3. Market Intelligence - Understand how tenants compare to their peers
  4. Predictive Scoring - Know your risk exposure across the entire portfolio

This isn't about replacing human judgment—it's about empowering it with data. When you can see which tenants need attention, you can be proactive instead of reactive. When you understand risk patterns, you can make strategic decisions instead of fighting fires.

Why This Matters Now

The commercial real estate industry stands at an inflection point. Properties with data-driven tenant strategies see 30% reduction in turnover costs. Those without will continue bleeding value through preventable vacancies.

We're building the intelligence layer that transforms tenant management from an art to a science. From reactive to predictive. From hoping tenants renew to knowing they will.

Our Vision

We envision a world where:

  • Property managers know exactly which tenants need attention each week
  • Asset managers can model and mitigate portfolio risk in real-time
  • Investment teams can underwrite with confidence, knowing the true health of every tenant
  • The entire industry operates with transparency, foresight, and intelligence

The Tenant Risk Index isn't just a product—it's a new way of thinking about commercial real estate. It's the shift from managing properties to nurturing tenant relationships. From accepting turnover as inevitable to preventing it before it happens.

Because when you know which tenants are at risk, you don't just save rent—you save relationships, preserve value, and build stronger portfolios.

The future of commercial real estate isn't about having more data. It's about having the right intelligence at the right time. That's what TRI delivers.

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