TRI / Tenant Scores / Great Expressions
67
Risk Score
Healthy
Updated March 20, 2026
High confidence · Multiple public sources
Based on public data sources. Private data available in detailed reports.
Based on public data sources. Private data layer available in detailed reports.
Dental Practice
Scored as: Medical & Dental

Great Expressions

Great Expressions Dental Centers is a private equity-backed dental support organization operating approximately 300 locations across nine states with estimated annual revenue of $629.3 million. The company is owned by Roark Capital Group since 2016 and appointed new CEO Dale Hockel Jr. in May 2025.

Great Expressions faces significant reputation challenges with BBB F rating and 194-223 unresolved complaints across multiple state profiles. The company maintains active hiring with 195 open job postings on Indeed as of March 2026, suggesting operational stability despite poor customer and employee sentiment. Recent leadership change and legal counsel recruitment may signal efforts to address operational issues.
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Category Scores

What the signals show.

Each category is scored 0 to 100 based on public data signals. Weights adjust by tenant type. Scores update monthly.

Business Health
Entity status, filings, financial signals, press
50
Employment & Operations
Job postings, store status, website activity
75
Customer Sentiment
Reviews, ratings, response rate
N/A
Legal & Compliance
UCC liens, court records, BBB, regulatory
80
Local Market
Demographics, competition, local conditions
N/A
Industry & Sector
Sector health, competitive risk, labor costs
65
How Great Expressions compares to Dental Practice tenants nationally
This tenant
67
Category average
79
About This Rating

What this score means.

Medical and dental tenants typically provide stable, recession-resistant cash flows due to essential service nature and aging demographics. Key risk indicators include regulatory compliance issues, reputation damage affecting patient volume, and workforce shortages that could impact operations.

This score of 67 is 12 points below the medical/dental category average of 79, reflecting significant reputation and customer service challenges.

Signal Detail

What we found.

Signal detail is available to free account holders. Enter your email below to view all detected signals for Great Expressions.

Business Health 3 signals detected
→ New CEO Dale Hockel Jr. appointed May 2025 per Becker's Dental Review
→ Estimated annual revenue $629.3M per ZoomInfo February 2026
→ PitchBook records acquisition event August 1, 2023
Employment & Operations 3 signals detected
→ 195 open job postings on Indeed as of March 2026
→ Employee satisfaction ratings range 2.1 to 2.7 out of 5 stars per Indeed March 2026
→ 1,217 total employees per PitchBook 2026
Customer Sentiment N/A
Not applicable for this tenant type
Legal & Compliance 3 signals detected
⚠ BBB F rating with documented pattern of unresolved complaints March 2026
→ Company NOT BBB Accredited per BBB March 2026
→ Actively seeking Legal Counsel per ZoomInfo February 2026
Local Market N/A
Not applicable for this tenant type
Industry & Sector 3 signals detected
→ U.S. DSO market projected 17.9% CAGR reaching $196.5 billion by 2034 per Towards Healthcare November 2025
→ Dental workforce shortage affected over 35% of practices in 2024-2025 per SoftSmile 2026
→ Healthcare accounted for 82,000 of 130,000 new jobs January 2026 per The Interview Guys
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Recommendation

What to do next.

Initiate contact within 30 days. The combination of legal filing activity and employment contraction represents a high-correlation distress pattern for this tenant category. We recommend a direct conversation before the renewal window opens. Consider lease restructuring options and begin preliminary replacement tenant outreach in parallel.

A detailed report includes the full recommendation, source citations, and a step-by-step action plan.

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